Müllheim relies on AI: Smart protocols for the local council!

Müllheim relies on AI: Smart protocols for the local council!

A lot is happening in Müllheim! The municipal council has decided to use the advantages of artificial intelligence (AI), specifically for logging in local council meetings. Main director Dominik Fröhlin, who heads the project, sees great potential for automated document processing and virtual assistants. As a result, not only routine requests could be processed faster, but the efficiency of the administration as a whole could also be increased. So also reports Verlagshaus Jaumann .

A first test by the AI is to take place on the local council of Feldberg. There the Alemannic dialect is a special challenge, but Fröhlin is optimistic. "However, AI offers must be clearly marked as such," he emphasizes. This is an important approach to ensure transparency and traceability when using AI.

areas of application of the KI

The planned AI introduction not only aims at logging, but also includes various fields of application:

  • Support for citizens' questions about services and forms
  • Improvement of document management in the administration
  • use in winter service for early identification of black ice formation

A study by Fraunhofer iao shows that more and more municipalities are used to increase efficiency. The study has also examined various application scenarios such as chatbots and digital assistants who can help in public administration.

advantages and requirements

The advantages of AI use are clear: A time saving in processing routine inquiries enables employees to raise more time for complex concerns. In addition, security and data protection should have the highest priority. Fröhlin assures that all standards of the Federal Office for Security in Information Technology are observed. A “AI driver's license” for employees is also introduced to owe the handling of these technologies.

like Speechmind , the use of AI-supported protocol software could reduce the workload for the creation of protocols by up to 90%. This not only increases efficiency, but also creates the opportunity to use more time for strategic tasks and citizens' inquiries.

insights into the future

However,

When introducing these technologies, there are also challenges, especially in terms of security and ethics. Council members express concerns about possible hacker attacks. But the local council voted with 27 votes for the use of the AI and the corresponding guidelines, while a member contained.

FAZIT: Müllheim relies on innovation! The initiative for the introduction of artificial intelligence could initiate a wave of changes in municipal administration that will make the life of citizens a noticeably easier. We can be excited to see how this project will develop!

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OrtMüllheim, Deutschland
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