Jeweler Weiss remains open on Mondays: the new trend for customers!

Der Juwelier Weiss in Filderstadt bleibt montags geöffnet, um Kunden besser zu bedienen und Serviceanfragen zu steigern.
The jeweler white in Filderstadt remains open on Mondays to better operate customers and increase service requests. (Symbolbild/MBW)

Jeweler Weiss remains open on Mondays: the new trend for customers!

Filderstadt, Deutschland - In a surprising step, Jochen Weiss, owner of the Jewelier Weiss in Filderstadt, decided to remain open on Mondays. While many jewelers in the region close the doors that day, Weiss sees a clear advantage of being there for its customers at the beginning of the week. "We do not want to lose customers, especially not those who think about their visit at the weekend," explains the jeweler and recognizes the rush of montages, especially after long weekends or public holidays.

his decision reflects a clear trend: the number of service customers and repairs grows on Mondays, especially when inquiring for rings and wedding rings. "Many customers are thinking about realizing at the weekend and bringing fresh ideas with them," adds Weiss. With a continuous service from Monday to Saturday, he also covers the needs of his employees who not only pay attention to a day off, but also to a balanced working life.

prices in the jewelry business

Another aspect that is repeatedly discussed in the jewelry business in Germany is the services. Blickpunkt Juwelier reports of a dilemma: The costs for services such as battery changes or ring width changes are in great contrast to the prices of customers. In 2021, the industry has recorded the lowest number of companies for 20 years, which further reinforced the challenges.

The price range for these services is extremely wide and varies regionally. Some jewelers advocate higher prices to highlight the quality of their offers. "A recommended retail price could help create a broader basis for pricing and at the same time communicate the valuable service of specialist dealers," said some experts in the industry.

trends in retail

The course for the future in retail is set by growing expectations of customers. According to Show me stores , the shopping habits change rapidly. Omnichannel experiences are becoming increasingly important because customers want to switch seamlessly between different sales channels. Jewelers who invest in digital space and implement new technologies have an advantage.

In addition, sustainability and experience orientation play a crucial role. Customers are looking for experience -based purchases that they emotionally address. This includes workshops and exciting events in the shop that offer added value and can strengthen the bond with the brand.

The changes in shopping behavior clearly show that if you want to exist in the competition, you not only have to adapt your services, but also become creative and develop new, innovative approaches. Whether through environmentally friendly products or the use of artificial intelligence - the future belongs to those who are ready to look outside the box.

This is how Juwelier Weiss combines skillful marketing with a modern service approach to be successful even in uncertain times. His way to be open on Mondays could serve as an example to make courageous decisions based on customer needs.

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OrtFilderstadt, Deutschland
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