SPD calls for AI revolution in the Esslingen town hall: Help for citizens guaranteed!
SPD calls for AI revolution in the Esslingen town hall: Help for citizens guaranteed!
in Esslingen is about the topic of artificial intelligence (AI) hot. The SPD in the local council is an important concern to better use the potential of this technology. You have made an application that demands a systematic analysis and strategic use of AI potential in the city administration. Nicolas Fink, member of the state parliament and group leader, supports this initiative and sees great potential in an innovative administration.
The city administration is already relating to a AI-based chat bot with the motto "Ask your city". This digital assistant enables citizens to ask questions about opening times, forms, forms and events around the clock, such as "https://www.esslingen.de/stadt-undpolitik/Presse-und-und-oeffenterbeit/stadtnachrichten/chatbot"> Esslingen.de Ingo Rust, the first mayor, emphasizes that the chatbot improves citizen communication and relieves the employees. With every request, the assistant learns and adapts to the needs of the users, even if complex concerns still have to be processed by specialists.
a new chapter of the administration
The new Office for Digitization, Organization and IT (do-it), which was introduced in Esslingen, supports these digital efforts. However, the SPD calls for a comprehensive concept for AI integration into the city administration. This concept is intended to take into account an inventory, potential analysis and the legal and ethical framework. In addition, training courses for the staff and the definition of pilot projects are planned.
The handling of AI could primarily help to tackle the shortage of skilled workers and the increasingly complex administrative tasks. A study by the Fraunhofer IAO, led by Steffen Braun, shows that similar projects are already being discussed in ten municipalities and regional associations. Among other things, chatbots, personal voice assistants and service robots are brought into focus as digital assistants. These technologies are intended to revolutionize administrative processes and increase the benefits for employees and citizens, such as Bleiben Sie informiert: Jeden Abend senden wir Ihnen die Artikel des Tages aus der Kategorie Esslingen – übersichtlich als Liste. The city of Esslingen is facing an exciting chapter in digitization. The first steps are taken with the application of the SPD and the successful introduction of the chatbot. It remains to be seen as it will go on, but one thing is certain: the use of AI could change the future of the city administration.
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| Ort | Esslingen, Deutschland |
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